Privacy Policy
Effective January 1, 2026
Precision Downey Spray Foam Insulation, insulationdowney.com, support@insulationdowney.com
Who this policy covers
Precision Downey Spray Foam Insulation is an insulation contractor in Downey, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website and to the information you send us through it. When you call us or have us out to your house, we handle what you share the same way.
What we collect when you contact us
When you ask for an estimate or send a question through our contact form, we collect what you type in. That's usually your name, phone number, email, address or city, and a short description of the job, such as a hot upstairs room or an attic that needs more insulation.
Our contact form is run by an outside form service, so the details you enter are sent through that service to us. We only ask for what we need to call you back and plan a visit.
When you call us at (562) 306-5737, we may write down your name, number, address and what you need so our crew shows up ready for the job.
Analytics and cookies
Like most websites, ours may use basic analytics and cookies, which are small files your browser saves. They tell us things like which pages get visited, how people find the site and what kind of device they use. We look at that information in summary form to see what's working on the site, not to track you personally.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may load a little differently.
How we use your information
We use your information to answer your request, schedule an estimate, do the work you hire us for, send invoices and follow up on the job. We may also use it to keep our own records and to fix problems with the website.
We don't sell your personal information, and we don't rent or trade it to anyone for their marketing.
Who we share it with
We share information only with the services that help us run the business, such as our form provider, website host, analytics tools and billing or scheduling tools. They get what they need to do that work and nothing more.
We may also share information if the law requires it or to protect our business, our crew or our customers.
How long we keep it
We keep your contact details and job records for as long as we need them to finish your job, stand behind our work and keep proper business and tax records. If we never end up working together, we don't hold onto an estimate request longer than we need it.
When we no longer need the information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
We'll confirm the request is really from you before we act on it, so we don't hand your details to the wrong person. We won't treat you any differently for asking.
Children's privacy
Our website is for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or our business change. The current version will always be on this page, and the changes apply from the time we post them.
How to raise a privacy concern
If you have a question about your information or want to make one of the requests above, call us at (562) 306-5737 or reach us through our Contact page. We'll look into it and get back to you.
To learn more about who we are and how we work, visit our About page.